24/7 Toll Free：+1-888-962-3913
Sales Ticket - items：invoices, renewal, pre-sales questions.
Support Ticket - items：server and panel troubleshooting.
Abuse Ticket - items：DMCA, abuse and TOS questions.
Mon-Fri：Average ticket and mail response time in 24 hrs.
Sat-Sun：Average ticket and mail response time in 48 hrs.
High：Critical service impacting (unable to connect to server)
Medium：Application or O/S level issue (able to connect to server)
Low：Non critical requests, licensing, general questions
In case of national holidays or other factors, it is not according to above time. Officehour will be announced separately.